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• A restaurant group with a
  Private Members’ Club

  Problems:

  The business had an accounting package that was no longer fit for purpose, its restaurants were using different EPOS systems and the membership system at the club was inadequate in terms of future requirements.

  Objectives:

  Fitbyte’s brief was to find a new accounting system that would take the group forward and interface with the new EPOS systems. The aim was to speed up daily accounting records in order to provide accurate and current sales information. The business was also keen to establish whether upgrading their systems could save them money in the long term.

  Consultancy:

  Fitbyte’s first priority was to look at the current accounting system to establish where it was failing and what was required moving forward. This involved speaking to everyone in the organisation to assess their input to the system and their output requirements. It was also necessary to research specific and shared issues relating to the restaurants and to the members’ club.

  Solutions:

  Fitbyte created a project brief for each of the elements: accounting, EPOS and membership. These were presented to the directors and then to the appropriate departments and it was agreed that Fiybyte should progress those projects.
  

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• Outsourcing:

  The Request for Proposal was distributed to multiple accounting system providers and EPOS providers, but Fitbyte used their industry knowledge and business experience to narrow the number down for presentation. Each selected provider was expected to demonstrate precisely how their system could offer a workable solution; a theoretical presentation was considered inadequate.

  From those providers that could deliver the required solution, Fitbyte made a selection based on which companies could work effectively together, as significant integration was required. They negotiated a good deal, on favourable terms, ensuring that the suppliers were fully aware of the expectations.

  Fulfilment:

  Fitbyte managed the entire project from end to end, bringing in staff as required. They chaired meetings, kept all documentation up to date, communicated deadlines to the relevant parties and motivated everyone involved to achieve the final goal.

  “When working on any project for a company I try to keep two things in mind; firstly, the project must deliver a defined benefit to the company and where possible should take the company forward in the best way. Secondly, the project should hopefully provide some financial benefit to the company; this may be tangible in terms of increased revenue or less tangible, but just as important, in terms of making staff more productive.

  I was able to add an extra dimension to this project by looking beyond the initial brief and using my business experience to look at how a small change could have a large impact. I tagged on to the project a document management system; this allows the company to scan invoices which are posted into sage automatically. This additional project did incur a cost, but it allowed the client to remove a full-time resource from the finance team. This actually means that the entire project will now be paid back over 4 years and all the other benefits to the company will actually have cost nothing.”
  

  
  

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• A global Financial Securities Group

  Problems:

  Due to rapid growth over a period of six years, one of Fitbyte’s clients within the Financial Services industry had grown from a team of six, to an eighty strong workforce operating globally, with assets under management of over $28 Billion. The fast expansion of the business meant that they had outgrown their SME ICT systems, network infrastructure and also their office space.

  Objectives:

  The potential for continued growth meant that the company needed to move into a larger premises in the city, and future proof an Enterprise level ICT infrastructure to allow for the continued development of the business.

  Consultancy & Solutions:

  Having a close working relationship with the client, Fitbyte was instructed in an advisory capacity from the initial planning stages. This involved accompanying the client to potential office space and attending project meetings with site managers and interior design companies. Fitbyte provided the design of the new network layout and put all of the required telecommunication, internet, audio visual and video conferencing services out to tender, dealing directly with the supplier quotes and system comparisons so that the client had all of the information available to make an informed decision.

  Fitbyte’s involvement in this large scale project was not restricted to a consultancy service; major changes to the IT systems were required to allow this company to continue to grow and be confident that their IT environment was not only capable of the new load, but that it could also move forward with the business as their requirements changed.
  

• Fulfilment:

  Fitbyte carried out the relocation of all IT equipment to a brand new air conditioned comms room, fully specified by Fitbyte at the design stage, into new racks with UPS’ and automatic rack transfer switches for power redundancy. Working closely with the 3rd party suppliers for all new office equipment, Fitbyte ensured that all work was carried out with minimum disruption to the client and all service commencement dates were planned in advance of the relocation so that the weekend of the physical move went without any issues.
  

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• Finerty Brice

  
  “We have been using Fitbyte for our IT Consultancy for the last seven years. The most important differentiator for us is their clear, open and accessible approach to dealing with our system maintenance and development, and their commerciality in measuring costs against benefits to be achieved.
  We have found them to always be responsive, and able to understand our needs before suggesting relevant and cost-effective solutions. Their approach inspires confidence and trust, and we have been delighted to recommend them to other businesses with which we have continuing relationships ourselves.”

  Nigel Brice
  Partner

  Finerty Brice Chartered Accountants

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  “Fitbyte have worked with ETF securities since the firm began operating in the UK in 2005. In that time ETF securities has grown significantly, and Fitbyte has grown with us, building and managing a full integrated IT infrastructure for an asset management business, with over $28Bn in assets. We have enjoyed a strong partnership with Fitbyte, who we would not hesitate to recommend.”

  Mark Weeks
  Managing Director

  ETF Securities Ltd

  www.etfsecurities.com

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